Customer App - Zoho Assist

Customer App for Secure, Live Mobile Directly from a Technician.

Get high-quality remote for your mobile device with the Zoho Assist – Customer app. Technicians can securely access your device to troubleshoot issues in real time. Whether it's remote or unattended access, the app ensures a smooth experience—anytime, anywhere.

Disclaimer:

This app uses the Device permission on your device in order to facilitate remote control and screen sharing. Please [email protected] for further clarification.

To report a scam or suspicious activity, visit our https://www.zoho.com/assist/report-a-scam.html page.

To a Remote session

Step 1: and install the Zoho Assist – Customer app from the Play Store.

Step 2: the session by either opening the invitation link sent by the technician via email, or entering the session key provided by the technician directly in the app.

Step 3: After granting consent, the technician will securely access your device to provide . You can end the session at any time by simply tapping the back button.

Unattended access

You can easily enroll your Android device for unattended access by your trusted technician at any time. Simply click the deployment link shared by your technician to grant them seamless access without any further action required on your part. You can also enable or disable unattended access whenever needed.

Features

- Share your screen securely with the technician.

- Get remote assistance with full device control.

- Pause or resume screen sharing and access anytime.

- Send and receive files in any format during the session.

- Chat instantly with the technician within the app.